Terms and Conditions

Welcome to Timeless Thrift Store! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.

1. Definitions

  • “We,” “us,” “our” refer to Timeless Thrift Store, the operator of the website.
  • “You” refers to the user, customer, or visitor of the website.
  • “Products” refer to all items available for sale, including mystery boxes, clothing, and subscription plans.

2. Acceptance of Terms

By accessing or using our website, you agree to these terms and conditions. If you do not agree with any part of these terms, please discontinue use of our website.

3. Use of the Website

3.1 Eligibility
To use our services, you must:

  • Be at least 18 years old or have parental/legal guardian consent.
  • Provide accurate and truthful information when registering or placing an order.

3.2 Prohibited Activities
You agree not to:

  • Use the website for illegal purposes.
  • Disrupt or interfere with the website’s functionality.
  • Attempt to gain unauthorized access to user accounts or systems.

4. Orders and Payment

4.1 Order Process

  • All orders are subject to availability.
  • We reserve the right to cancel orders at our discretion, such as in cases of fraudulent activity or errors in product listings.

4.2 Payment Terms

  • All prices are listed in Euros (€).
  • Accepted payment methods include [Visa, PayPal, Cash on Delivery (Greece only), etc.].
  • Payment must be completed before the order is shipped.

4.3 Taxes and Duties
Customers are responsible for any additional taxes, duties, or fees imposed by local authorities.

5. Mystery Boxes and Subscription Plans

5.1 Mystery Boxes

  • Mystery boxes are curated and contain a mix of items from our categories.
  • Each box contains at least two high-value items.
  • Contents are non-returnable and non-refundable.

5.2 Subscription Plans

  • Subscription plans auto-renew unless canceled before the renewal date.
  • Cancellation can be made through your account settings.

6. Shipping and Delivery

6.1 Shipping Policy

  • Orders are processed within [insert timeframe, e.g., 2-3 business days].
  • Free shipping is available for orders over €100 within Greece.

6.2 Delivery Times
Estimated delivery times depend on your location and will be provided at checkout.

6.3 Lost or Damaged Items
We are not responsible for lost or damaged items during shipping but will assist in resolving issues with the carrier.

7. Returns and Refunds

7.1 Non-Refundable Items

  • Mystery boxes and subscription boxes are non-refundable.
  • For subscription items, we accept exchanges only if:
    • The item has defects or errors that were not intended to be part of the design (e.g., torn fabric, broken zippers).
    • The size of the item does not fit you. In such cases, the item must be returned unused and in its original condition for an exchange.
  • Requests for changes must be made within 14 days of receiving the item.

 

7.2 Refund Requests
Refunds for eligible items must be requested within [insert timeframe, e.g., 14 days] of delivery. Items must be unused, unwashed, and in their original condition.

7.3 Return Shipping
Customers are responsible for the cost of return shipping unless the item is defective or incorrect.

8. Intellectual Property

All content on this website, including logos, images, text, and designs, is owned by Timeless Thrift Store and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Privacy Policy

Your use of the website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Liability and Disclaimers

10.1 No Warranty
We do not guarantee the accuracy, reliability, or availability of our website or products.

10.2 Limitation of Liability
To the fullest extent permitted by law, Timeless Thrift Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

11. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time without notice. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of Greece. Any disputes will be resolved in accordance with local jurisdiction.

13. Contact Information

For questions or concerns about these terms, please contact us:

General Inquiries: info@timelessthrift.com

Customer Support: help@timelessthrift.com

Return/Refund Support: Refund@timelessthrift.com

Phone: +306981960824